At richjili, your privacy matters. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, and the steps we take to keep it safe. Please read this page carefully before registering or using any part of the platform.
When you register an account on richjili, we collect the personal information you provide during sign-up, including your full name, date of birth, email address, and contact number. We also collect account activity data such as login timestamps, device type, browser information, and IP address to help us maintain platform security and detect unusual access patterns. When you make a deposit or request a withdrawal, we collect transaction details including the payment method used, the amount inPhilippine pesos (₱), and the reference number provided by your payment provider. If you contact our support team, we may also retain records of that communication to help resolve your query efficiently. We do not collect sensitive personal information such as government-issued ID numbers unless specifically required for identity verification under applicable Philippine regulations. All information collected is limited to what is genuinely necessary for operating the platform and serving Filipino players safely and fairly.
The personal data we collect is used primarily to create and manage your richjili account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with platform security requirements. We use your contact details to send you important account notifications such as login alerts, transaction confirmations, and updates to our platform policies — we do not send unsolicited promotional messages without your consent. Activity and device data helps us identify suspicious login attempts, prevent unauthorised access, and maintain a fair environment for all registered players in the Philippines. We may use aggregated, anonymised data to analyse platform performance and improve the overall experience for Filipino users, but this data cannot be used to identify any individual player. Your information is never used to make automated decisions that would significantly affect your account without human review. If you have questions about how your data is being used, the FAQ page is a good starting point for general guidance.
richjili does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your ₱ transactions or identity verification partners — and these providers are contractually required to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose personal information to regulatory authorities or law enforcement agencies in the Philippines if compelled to do so by applicable law. Any third-party provider we work with is carefully assessed to ensure they meet appropriate data protection standards before any information is shared. We will never share your personal data with advertisers or unrelated commercial entities. If a change in our business structure — such as a merger or acquisition — affects how your data is held, we will notify registered players in advance and explain what choices are available to them.
We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Account passwords are stored using secure hashing methods and are never held in plain text on our systems. All data transmitted between your device and the richjili platform is encrypted using secure protocols, whether you are accessing the site on a mobile phone or desktop browser. We conduct regular internal reviews of our data handling practices to identify and address potential vulnerabilities before they can be exploited. Access to personal data within our organisation is restricted to staff members who genuinely need it to perform their role, and all such access is logged and monitored. While no online platform can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any security incidents that may affect Filipino players' data.
As a registered player on richjili, you have the right to request access to the personal information we hold about you at any time. You may also ask us to correct any inaccurate or incomplete data, or to delete your personal information where there is no longer a legitimate reason for us to retain it. If you wish to stop receiving non-essential communications from us, you can update your preferences through your account settings or contact us directly using the details provided on the platform. You have the right to object to certain types of data processing, and we will respond to all such requests within a reasonable timeframe in accordance with applicable Philippine data protection principles. Please note that some data may need to be retained for a minimum period to comply with legal or regulatory obligations, even after an account is closed. For detailed guidance on exercising your rights, visit our FAQ page or review our Terms and Conditions.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. Transaction records, including deposit and withdrawal history in Philippine pesos, are kept for the minimum period required by applicable financial regulations. If you request account closure, we will delete or anonymise your personal data within a reasonable timeframe, except where retention is required by law. Communication records such as support queries are retained only as long as necessary to resolve the matter and for a short period afterwards in case of follow-up. We do not retain personal data indefinitely, and our internal data retention schedule is reviewed periodically to ensure it remains appropriate. If you have a specific question about how long a particular type of data is held, please reach out through the contact details available on the platform.
richjili uses cookies and similar technologies to keep you logged in, remember your preferences, and help us understand how Filipino players navigate the platform so we can improve the experience. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the site. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. Session data collected through cookies is handled in accordance with this Privacy Policy and is not used to build individual marketing profiles. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some platform features. By continuing to use richjili after being informed of our cookie practices, you consent to their use as described in this policy.
We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make significant changes, we will post a notice on the platform to let registered players know that the policy has been updated. The date of the most recent revision is noted at the bottom of this page so you can easily check whether the policy has changed since you last reviewed it. We encourage all players to read this page periodically, especially after receiving a notification of an update. Your continued use of the richjili platform after any revision constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting us through the details provided on the site.
This Privacy Policy was last reviewed and updated in 2025. For related information, see our Terms and Conditions and Responsible Gaming pages.
Quick answers to what Filipino players most often ask about their data on richjili.
Now that you know how richjili handles your personal information, you can explore the platform with confidence. Join Filipino players across the Philippines for sports, live casino entertainment, and mobile-first access — all with payments in ₱.